Flightscope Mevo Plus Troubleshooting

Users’ most common problems with the Flightscope Mevo Plus include connectivity issues, inaccurate data readings, and app-related glitches. To troubleshoot, ensure proper device setup, check connectivity, and calibrate for accuracy. Address battery problems, interpret data, and optimize usage based on indoor and outdoor settings.

Dealing with connectivity hiccups was quite the adventure with my Flightscope Mevo Plus. I must admit, there were days when I questioned my decision to invest nearly $2,000 in a tech wonder that seemed to have a connectivity issue with my iPhone 13—hardly holding on for more than a measly 5 minutes.  

It felt like a rollercoaster ride of emotions. Thankfully, I didn’t let frustration win the day. After some detective work, I found a solution: turning off sleep mode in the power settings. That minor tweak did the trick, allowing me to enjoy uninterrupted tech magic. So, if you find yourself in a similar pickle, don’t lose hope—there’s usually a quirky fix waiting around the corner!

In this article, I’ll guide you through Flightscope Mevo Plus troubleshooting, offering some tips and insights on the common problems of Flightscope Mevo to ensure that you learn how to solve any problem that may arise with your device swiftly.

Flightscope Mevo Plus Troubleshooting

Whether you are a pro golfer like me or not, as long as you are a golf enthusiast who relies on technology to enhance your game, the Flightscope Mevo Plus is likely a familiar name. This cutting-edge launch monitor uses advanced 3D technology and data to help you improve your golf game. Irrespective of how good this device is, there are chances that it will develop some problems.

Here are some of the common problems with Flightscope Mevo Plus and how to fix them:

• Flightscope Mevo+ is Not connecting.
• Flightscope Mevo Plus won’t turn on.
• Mevo Plus is not Reading shots.
• Device Setup Issues
• App-related Problems
• Flightscope Mevo Plus flashing red and blue

SOLUTION To Flightscope Mevo+ is Not connecting.

Check your device’s compatibility.

There is a high chance that your device and Mevo Plus don’t have network compatibility. When I first experienced this problem on my Mevo+, I noticed that Mevo+ runs on a 5 GHz WiFi connection (band), so if your device runs on a 2.4 GHz band, there is no way that it will connect.

To fix this, you must change the network settings on your device’s WiFi to 5 GHz, or you can reduce the Mevo + band to 2.4 GHz.

Follow these steps to change your Mevo+ to a 2.4 GHz band:

1. Turn on the WiFi and Bluetooth of the device to which you wish to connect the Mevo+.
2. Open the Mevo+ App and go to advanced settings and Wifi settings.
3. You can choose 5 GHz or 2.4 GHz on the WiFi settings page. Although we highly recommend a 5 GHz network due to its reliability for connection and streaming, since you don’t have a compatible device, select 2.4 GHz. This should fix your Mevo+ connection problems.

Troubleshoot connection drops or pairing issues.

In specific scenarios, network bands might not be the problem. Your Bluetooth might be messing up the whole thing, or the problem is with your device.

To fix this, try repairing your Mevo+ on your device. If this is not solved, troubleshoot your Android, iPhone, iPad, or device hosting the Mevo+ app.

Force-close the app on your device and relaunch it. A reset or restart might help too. Try turning off and on your Bluetooth, or you should consider connecting to another device’s hotspot to see if the problem is with your phone or tablet.

Check if the device is within the recommended range.

Another thing to check is your Bluetooth and WiFi connection. Ensure that your phone’s or tablet’s Bluetooth or WiFi is on and in range of the Flightscope Mevo+. The closer the devices are, the higher the chances of having a reliable connection.

If it still doesn’t connect and you’ve tried turning off, and on your device’s Bluetooth and WiFi, then you may need to update the firmware. Find another device with a more robust network connection and switch your connection settings to Hotspot instead of WiFi for a more reliable connection. If any firmware upgrades are available, you should receive a notification stating so. Install, check if the problem has been solved, and consider contacting customer support if symptoms persist.

Solutions To Flightscope Mevo Plus won’t turn on.

Here are steps to troubleshoot all battery and power troubles with your Mevo:

Charging the Mevo Plus and checking battery life

If your Flightscope Mevo Plus doesn’t turn on, try charging the device first. If the Mevo Plus battery is low, the device won’t turn on, so you must charge it.

Plug the Mevo Plus into a power source using the USB cable and wait for it to charge fully. This may take several hours, so be patient. If the battery is completely drained, it may take a while to turn on, even after it’s plugged in.

But what if your Flight Scope Mevo Plus is not charging? What should you do? You should check the battery life if the Mevo Plus refuses to charge. Consider a battery replacement if the battery is not good.

In some instances, Flightscope Mevo+ charging issues can be a Q7 fault. I advise contacting Flightscope customer support and having them diagnose the issue. If it’s a Q7 fault, you will need to send the device back to the company so that they can change the system board of the affected unit or send a replacement.

Solutions to Mevo Plus, Not Reading Shots.

Proper Connection and Device Setup

Firstly, ensure your Mevo Plus is correctly connected to your device. This means ensuring that the Mevo app is installed correctly on your device and that the Mevo Plus is appropriately connected to your Wi-Fi network.

After connecting the Mevo Plus app, check if the app indicates “Ready”. If you can’t see the ready sign on the top right corner of the app, then you need to register the app. Until you register the app, it cannot read photos.

To register your Mevo+ app to fix the inability to read shots issue, follow these steps:

1. Open the Mevo Plus app and ensure you are on the home page.
2. On the top right corner, click the settings sign.
3. Click on Flightscope add-ons and select Register your Mevo+

Calibrate device alignment.

If device registration didn’t fix the reading issue on your Mevo+, then you should try calibrating the device. Calibrating your mevo+ will address data accuracy, consistency, interpretation, or distance discrepancies.

It is essential to mention that lighting, wind speed, or humidity impact the calibration of your Mevo+. So, you must recalibrate frequently.

Here are some tips for calibrating your Mevo Plus and positioning it correctly:

1. Update your Mevo+ to the latest firmware.
2. Take the device outside; outdoor calibrations are better, and you must place your Mevo+ 7-8 feet from the hitting area. It is better to have the device positioned straight to your target line, aligned to your hitting area. Better ball-unit positioning will help you achieve more accurate readings of the spin axis, angle of attack, and horizontal launch.
3. Make sure that the unit and the ball are all on a flat surface.
4. Measure the distance between the ball and your Mevo+. Go to your Mevo+ > Radar Settings > Outdoors > Radar Setup.
5. Use the Radar Setup to properly align the ball to the unit and input the distance length. Use zero as your surface height if you are using a flat surface. For surfaces with elevation, measure them and input the accurate readings. Check your golf balls and input all related data. Use the slow sling Mode if you’re using actual golf balls.
6. You can use a drill stick to perfect your target line but don’t forget to shield your unit from direct sunlight. I noticed that my Mevo+ doesn’t read accurately in direct sunlight. You can avoid this too.

Solutions to Device Setup Issues

Here are a few troubleshooting steps you can take to get your Mevo+ up and running:

• Make sure that your device is fully charged.

The Mevo+ requires a lot of power to operate, so if the battery is low, it may not connect to your device correctly. If your device is fully charged and you still have issues, try resetting your Mevo+ and your smartphone or tablet. This can often solve connectivity issues.

• If you cannot connect your Mevo+ to your device, ensure both are on the same Wi-Fi network. If they are not, connect them to the same network and try again.
• After successfully connecting the devices, try updating the firmware.

Ensure that your Mevo+ and your device’s operating system are current. You can check for updates in your device’s settings menu.

• The next step is to set up your Mevo+ perfectly.

Your setup depends on whether you are training outdoors or indoors. However, the differences in the setup for indoor and outdoor use are in the calibration; the basic settings remain the same.

Choose the best position for your Mevo+, connect it to a battery pack for extended use, and press the power button on top for a few seconds to turn it on.

Once it’s on, use your PC, tablet, or phone to connect to the Mevo+ hotspot. The Mevo+ hotspot will request a password, which is your serial number.

After connecting to the hotspot, set your tilt and roll. This doesn’t matter whether you are using GSPRO or E6. Adjust your tilt from the part at the back of the unit; use the left and right pins to adjust the roll. Scroll to settings to adjust the sensitivity by setting the sensor to tee-normal, the sensor to tee-chipping, and the sensor to tee-putting.

Finally, check your camera alignment and ensure it aligns with the middle of the line. Choose your ball type, confirm your radar adjustment, and use outdoors for outdoor use and limited flight for indoor use. Set your distance to the ball and surface height. Use a flat surface for more accuracy.

If, after all these steps, your Mevo+ still doesn’t come on, try contacting FlightScope customer support for further assistance. They have a team of experts who can help you troubleshoot any issues you may be experiencing.

Learn More about setting up your Mevo+ app through the Official Mevo+ Walkthrough video.

Solutions to Flightscope Mevo+ App-Related Problems

To solve any app-related problems on your Mevo+, do the following:

1. Update the app to the latest firmware.
2. Force-stop the app, clear the cache, and restart your phone or device if problems persist. This can clear up any temporary glitches that may be causing problems with the app.
3. Check your internet connection.

The Mevo Plus app requires a stable internet connection to function correctly. If you’re experiencing connectivity issues, try moving closer to your router or switching to a different Wi-Fi network. If your internet connection is fine, but the app is still not working correctly, try deleting and reinstalling the app.

This can clear up any corrupt files or settings causing issues. Ensure your Bluetooth is on and the Mevo Plus is in pairing mode. You can do this by holding down the power button on the device until it starts flashing blue.

If none of these steps works, you may need to contact FlightScope support for further assistance. They may be able to diagnose the problem and provide a solution.

Flightscope Mevo Plus flashing red and blue fixes

You can quickly troubleshoot your Mevo+ for light flashing if you understand what the lights mean on this device.

Flightscope Mevo Plus Lights Meaning

Mevo plus flashing Solid Green Lights mean stable connection status.

Red Lights mean no connection or low battery if the flash comes from the battery indicators.

Yellow Lights mean an unstable connection.

Blue lights on Mevo+ mean that the unit is ready for connection.

If your Flightscope Mevo Plus is flashing red and blue, you should know you must charge your unit.

SOLUTION

Connect the unit to a power supply using the supplied adapter and charge for 3–4 hours for a full charge. This should fix the problem.

Troubleshooting Tips for Using the Mevo+ Indoor and Outdoor

If you plan to use your Mevo+ for indoor or outdoor use, here are some instructions that you must abide by:

• Use a 7–9-foot distance for the outdoors with unrestricted ball flight and a 7–9-foot distance for indoors but with a 13-foot restricted ball flight. You can use metallic dots for markings.
• You need adequate lighting for indoor use.
• Reduce the impact of wind on outdoor use by using sheltered locations or waiting till the wind subsides.
• Direct sunlight can interfere with the Mevo+ readings. Use a sunshade when necessary.

Contacting Flightscope customer support for assistance

Mevo Plus comes with a 12-month standard warranty against defective materials and workmanship. The warranty permits you to contact Flight Scope customer care or the dealer that sold you the product for assistance, at no added charge, within the warranty period.

So, how can you contact Flightscope customer support when you need assistance?

You can contact Flightscope customer support for assistance at:

+1 407-412-9400 (US)

+44 870 820 0258 (UK/Europe)

support@flightscope.com

The customer support lines are open 24/7, so you will get a response anytime you call or message.

Flightscope Mevo Plus Hard Reset

Performing a hard reset is the final step to resolving any issue with a device and should be considered your last resort for troubleshooting. A hard reset will restore your device to its original factory settings, eliminating any software glitches or other issues that may be causing problems. Still, it will also clear any settings or saved information on the device.

There are two ways to reset your Flightscope Mevo Plus device hard: through the app or the reset button on the camera.

To hard reset your Mevo+ device through the app, you must open the settings menu by tapping the gear wheel icon on your home screen.

Scroll down to Help and Support and Click Restore Default. The Mevo app will prompt you to ensure you want to do this. Tap Yes if you want to continue. The device will reset automatically.

To hard reset your device using the reset button on the device, you need to make sure that it is fully charged or connected to a power source.

Hold your Mevo+ so that the lens is facing you. Turn the device upside down so that the bottom is facing you. You will see a small pinhole at a 3 o’clock angle on the bottom of the device. Take your paperclip and press its end into the pinhole for at least thirty seconds, just as you would when trying to switch on your phone through a pinhole.

After doing this, your device’s light will start spinning and blinking. It will restart when the reset is completed. The light blinks blue when the reset is finished, indicating it’s ready to set up a connection.

User Tips and Best Practices for Using Mevo+

1. Use a Flat Surface for training and maintain proper alignment between the Mevo+ and target line.
2. Clean the device regularly with a soft cloth to remove dust or dirt, but do not use harsh chemicals or substances.
3. Avoid exposing the device to extreme weather conditions.
4. Update the device’s firmware regularly.
5. Check your calibrations and angles regularly. Recalibrate when necessary.
6. Use Indoor settings when necessary and outdoors when required.

CONCLUSION

Mastering the Flightscope Mevo Plus can significantly enhance your golfing experience, but this will only happen if you learn to handle any challenge that will arise while using the device. By following the troubleshooting tips discussed in this blog post, you’ll be well-equipped to address common issues that may arise while using the device. Stay patient, refer to the manufacturer’s guidelines, and utilize online resources or customer support whenever needed.